Customer & Sales Support Representative Paris

Young Customer Support Representative

About Dafo Vehicle

Dafo Vehicle is a leading supplier of advanced fire protection and suppression systems for vehicles in high-risk industries such as buses, mining, construction, forestry, agriculture, and material handling. The company is on an exciting growth journey with the goal of becoming the preferred choice for vehicle manufacturers globally.

Dafo Vehicle is headquartered in Stockholm, with an international reach through offices in Finland, Estonia, France, and the USA, as well as a global network of partners and service providers. We offer a dynamic workplace with exciting opportunities for development and learning.

Man with computer

About the Position

We are currently seeking an engaged and driven employee for the company's Customer & Sales Support to our French office in Montlhery. In this role, you will have a key position as a coordinator between customers, sales, purchasing, and production/warehouse, responsible for order administration and daily customer contact. The team currently consists of 7 people.

Responsibilities

The tasks for this position varies highly and requires the ability to handle many parallel processes. The main responsibilities include order registration, delivery monitoring, and acting as main customer contact. The position also involves tasks such as updating price agreements and customer registers, invoicing, crediting, and return handling.

We are Looking for Someone Who

  • Has experience with the Office suite and one or more ERP systems
  • Has at least 3 years of experience in customer service/order/logistics/sales
  • Possesses good knowledge of French, English and preferably one more language, both spoken and written
  • Enjoys working towards set goals in a team and is self-sufficient in performing assigned tasks

A positive and solution-oriented attitude is essential for thriving in this role.

To succeed in this role, we believe the following applies to you:

  • You are efficient and good at getting things done
  • Meticulous, service-oriented, and responsible
  • Enjoy working in a dynamic environment
  • Knowledge of Microsoft Dynamics 365 is an advantage
  • Commitment and interest in improvements and efficiencies
  • A general interest/proficiency in industrial technology is meriting
Dafo Vehicle warehouse

Additional Information

  • Start date: As soon as possible
  • Scope: Full-time
  • Working hours: Daytime
  • Location: Montlhery, France

Send your application with a cover letter and updated CV no later than April 12, 2025, to: jobapplication@dafo-vehicle.com

We review applications continuously, and the position may be filled before the application deadline.

Welcome with your application!

If you have any further questions about the position, contact Customer Success Manager Ulla Bergvall at ulla.bergvall@dafo-vehicle.com or +46 76 762 59 34.